Contact Organic Tail

We’re Here to Help You and Your Dog

Have a question about our organic recipes, frozen delivery, subscriptions, or choosing the right meal for your dog? Send us a message and our team will get back to you as soon as possible.

How can we help?

Whether you need help with an order, want to learn more about our ingredients, or need guidance choosing a recipe, we’re happy to support you.

Response time We usually reply within 24–48 hours.
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Frozen delivery support Questions about shipping, storage, thawing, or delivery? We can help.
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Recipe guidance Tell us about your dog and we’ll help you choose the best option.

Support hours

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday – Sunday: Limited support
  • Made in California, USA
  • USDA Certified Organic by Organic Certifiers

Send us a message

Fill out the form below and we’ll help with product questions, orders, delivery, subscriptions, returns, or partnership inquiries.

By submitting this form, you agree to be contacted by Organic Tail regarding your request.